Credit Analyst
Staff Accountant
Charlotte North Carolina Direct Hire Nov 4, 2024
Credit Analyst
About the Job: CRG is seeking an experienced and motivated Credit Analyst for one of our Charlotte-based clients. In this role, you will manage customer credit lines, handle collections, and drive resolutions in a timely manner for a portfolio of national accounts. You will be a great fit for the role if you have a strong background in managing high-value accounts, resolving disputes, and maintaining strong relationships across various teams.

About the Company: This leading provider in the petroleum industry, serving a range of clients in commercial, industrial, and retail sectors, is known for its innovation and commitment to quality, offering advanced technical services and end-to-end solutions to support energy infrastructure. This organization values and listens to their people, and joining this team means working in a dynamic, growth-focused environment where employees contribute to sustainable energy solutions across the industry.

Opportunity: Direct Hire
Location: Charlotte, NC - University Area
Salary: $60,000 - $70,000
Schedule:
  • Monday to Friday, 8 AM - 5 PM
  • Hybrid (first 90 days onsite)

Responsibilities
  • Manage a portfolio of national accounts to ensure compliance with approved credit lines and recommend adjustments as needed.
  • Submit invoices through customer-specific portals to facilitate timely payments.
  • Research and resolve billing disputes, escalating issues to relevant departments for prompt resolution.
  • Proactively reach out to customers on overdue accounts, determine reasons for non-payment, and decide on credit hold actions when necessary.
  • Update senior management on significant aged receivables and overdue accounts.
  • Collaborate with internal and external teams to address billing and payment discrepancies.
  • Monitor collection strategies to reduce Days Sales Outstanding (DSO) and escalate overdue accounts to senior management.
  • Respond promptly and accurately to customer inquiries, billing errors, documentation issues, and payment applications.
  • Prepare account reconciliations and identify disputed items within the assigned portfolio.
  • Develop and maintain business relationships with customers, sales teams, and management.
  • Conduct monthly meetings with sales personnel, branch managers, and senior management to support dispute resolution.
  • Maintain effective communication with senior management and team members to meet business goals.
  • Perform other related functions and special projects as assigned.

Qualifications
  • Bachelor’s degree in Finance, Accounting, or a related field preferred; equivalent work experience also considered
  • 5+ years of credit/collections experience required; petroleum or manufacturing industry preferred
  • Proficient in Microsoft Office required; SAP experience highly preferred
  • Excellent interpersonal and communication skills
  • Strong organizational and multitasking skills
Category Code: JN001