Charlotte , North Carolina Direct Hire Nov 4, 2024
Credit Analyst About the Job: CRG is seeking an experienced and motivated Credit Analyst for one of our Charlotte-based clients. In this role, you will manage customer credit lines, handle collections, and drive resolutions in a timely manner for a portfolio of national accounts. You will be a great fit for the role if you have a strong background in managing high-value accounts, resolving disputes, and maintaining strong relationships across various teams.
About the Company: This leading provider in the petroleum industry, serving a range of clients in commercial, industrial, and retail sectors, is known for its innovation and commitment to quality, offering advanced technical services and end-to-end solutions to support energy infrastructure. This organization values and listens to their people, and joining this team means working in a dynamic, growth-focused environment where employees contribute to sustainable energy solutions across the industry.
Opportunity: Direct Hire Location: Charlotte, NC - University Area Salary: $60,000 - $70,000 Schedule:
Monday to Friday, 8 AM - 5 PM
Hybrid (first 90 days onsite)
Responsibilities
Manage a portfolio of national accounts to ensure compliance with approved credit lines and recommend adjustments as needed.
Submit invoices through customer-specific portals to facilitate timely payments.
Research and resolve billing disputes, escalating issues to relevant departments for prompt resolution.
Proactively reach out to customers on overdue accounts, determine reasons for non-payment, and decide on credit hold actions when necessary.
Update senior management on significant aged receivables and overdue accounts.
Collaborate with internal and external teams to address billing and payment discrepancies.
Monitor collection strategies to reduce Days Sales Outstanding (DSO) and escalate overdue accounts to senior management.
Respond promptly and accurately to customer inquiries, billing errors, documentation issues, and payment applications.
Prepare account reconciliations and identify disputed items within the assigned portfolio.
Develop and maintain business relationships with customers, sales teams, and management.
Conduct monthly meetings with sales personnel, branch managers, and senior management to support dispute resolution.
Maintain effective communication with senior management and team members to meet business goals.
Perform other related functions and special projects as assigned.
Qualifications
Bachelor’s degree in Finance, Accounting, or a related field preferred; equivalent work experience also considered
5+ years of credit/collections experience required; petroleum or manufacturing industry preferred
Proficient in Microsoft Office required; SAP experience highly preferred