Lead Billing Coordinator

CRG is launching a search for a Lead Billing Coordinator to join our Transportation and Logistics client in Charlotte, NC, with an annual revenue of nearly $80 million, has generated consistent growth through expansion, acquisition, and innovation. It currently has over 500 locations and is the largest intermodal equipment provider in the industry. Since 2014, CRG has placed over 200 employees within this organization, which is consistently rated high among its employees for having an excellent benefits package, collaborative work culture, and passion for giving back to the community. In this position, you will be responsible for overseeing the daily operations of the billing team, ensuring that all team members are working effectively and efficiently toward project goals. This role involves managing team performance, providing support and guidance, and ensuring that tasks are completed on time and up to standard!

Opportunity: Contract-to-Hire

Location: South Charlotte, NC - Mostly REMOTE, with occasional required time in office for training/team support as needed.

Pay: $27/hour (converting to $60,000 once permanent).

Schedule: Monday-Friday, 7am-4pm or 8am-5pm.

Responsibilities:

• Participate in the implementation of damage rebill initiatives and strategies.
• Motivate and inspire team members, fostering collaboration and accountability.
• Team training and continuous improvement including supporting team to meet individual goals and KPIs.
• Coverage and support of damage rebill Supervisors and Managers.
• Conduct regular meetings to discuss progress, challenges, and opportunities
• Enable effective billing processes.
• Communicate with field staff regarding issues for resolution.
• Monitor team performance and provide constructive feedback.
• Strong understanding of customer contract relationships.
• Prepare reports and documentation related to team performance and project progress.
• Lead team by driving continuous improvement within departments.

Qualifications:

• 3+ years of billing experience within the logistics/transportation industry.
• 1+ years of experience leading or supervising a team.
• Intermediate skills in Microsoft Office.
• Strong leadership, communication, multitasking skills.

Benefits:

• 12 Paid Holidays!
• Medical, Vision, Dental, Life Insurance, and Long- & Short-Term Disability insurance is offered after 90 days of employment with CRG!
• We also offer a Flexible Spending Account (FSA) along with a Health Savings Account (HSA) with our medical plan. CRG matches the first $500 of the HSA contributions.
• 401K plan, with open enrollment quarterly (January, April, July, and October) - CRG matches 100% of the first 3% of employee contributions to the 401K plan, plus 50% for the next 2% of contributions!

Category Code: JN044
#zr