Sr. IT Operations Engineer
Working onsite - in San Antonio, TX Data Center, 78251

2 positions available!
These roles are 100% onsite and support 24x7 operations in our San Antonio Data Center. These positions will typically work 12-hour shifts, rotating between 3 and 4 workdays a week. Candidates need to be willing to work nights.
 
Qualifications

• 4-6 years' experience - Incident; response, triage, repair, Mgmt. 4-6 years, Vendor Mgmt. 4-6 years.
• Must have 2+ years Rack, Stack and Fiber/Copper cabling experience in Data Centers.
• Experience with Storage and structured cable systems.
• Experience with medium to large deployment projects.
• Work on upgrade/configuration of hardware and software.
• Work with Jr. Analyst.
• Experience with triage, instant management, return to service.
• Experience with Server Infrastructure.
• Experience with Intel Hardware/Servers Install.
• Experience installing configuring servers - Dell, HP - Storage server experience, Infrastructure Platforms (PC, Client/Server. Mainframe).
• Cisco networking experience.
• Strong documentation skills - SOP's, FAQ's, - Problem Reports and Resolutions.
• ServiceNow is highly desired.

Category Code: JN008