Technical Writer
Information Technology
Mooresville North Carolina Contract Dec 7, 2023
Technical Writer
Pay: $30-$38
5 month Contract
  • Hours/Location:
    Monday – Friday 8am-5pm
  • 100% remote
Responsibilities:
  • Assist in developing and documenting standard operating procedures, taxonomy, metadata, data and knowledge standards
  • Audit of current state knowledge management content
  • Ensure accurate, consistent and easy to use content
  • Utilize HTML coding to create content style and functionality
  • Design user experience and develop business requirements to enhance knowledge management
  • Identify special techniques to improve content templates, research and author style guides of knowledge management
  • Moving content to new templates
  • Minimal revisions, would like to have service now knowledge editor and HTML code
  • Will not be creating content, just moving it
Qualifications:
  • Proficient in conducting comprehensive audits of existing knowledge management content.
  • Experienced in identifying gaps, inconsistencies, and areas for improvement within knowledge repositories.
  • Proficient in HTML coding for creating content styles and functionality.
  • Able to design and implement HTML-based content templates effectively.
  • Fully Remote position, would prefer if they can work in EST time zone
Category Code: JN033