Accounts Payable Help Desk Associate
Summary: Our client is looking for a help desk associate who would be responsible for resolving Accounts Payable inquiries while supporting the Accounts Payable Corporate Call Center and/or email box. This associate must be able to provide a superior level of customer service to both internal and external customers.
Salary: $38,000
Location: Charlotte, NC
Hours: Hybrid ! ( Tuesday – Thursday in the office)

Opportunity: Direct Hire

Job Duties and Responsibilities:

• Resolving A/P inquiries
• Receiving and researching outstanding invoices, communicating results to the vendor,
• Notifying the field of possible force payments and
• Following through with payment processing in a timely manner.
• Provide excellent customer service while resolving a heavy volume of Accounts Payable inquiries and requests via the Help Desk and email in a timely manner
• Use SAP to research invoice status
• Communicate with vendors to obtain invoice copies and other pertinent information required to complete research (both written and verbal)
• Coordinate with the District Manager, Accountant and Field Operation to ensure that invoices are processed accurately and in a timely manner
• Process invoices and credit memos in SAP
• Prepare analysis of vendor accounts
• Assist with special projects as needed

Qualifications:

• 2+ years Accounts Payable experience preferred
• Proficient in Microsoft Excel and Word skills required
• Detail oriented
• Ability to work well in a team environment
• Excellent communication skills both verbal and written
• SAP experience is desired
• Self-starter a must!
• Positive attitude