Onsite AV Technician

Location: New York, NY
Job Type: Full-Time
Work Schedule: Five weekdays with occasional evening and/or weekend work
Compensation: $35.00 hourly 

Summary
We are seeking a highly skilled Onsite AV Systems Technician to join our client's New York City team. This role is dedicated to supporting daily audio-visual operations, ensuring the seamless execution of high-profile hybrid events, and maintaining advanced technical environments. The ideal candidate will combine deep expertise in broadcast production and live switching with a proactive approach to troubleshooting and customer service.

Key Responsibilities

Live Event & Broadcast Production

• Set up and operate broadcast-grade equipment for live-streamed and recorded events.
• Perform live switching using TriCaster, vMix, or OBS to deliver professional production values.
• Operate robotic cameras (Panasonic PTZ), video switchers, and digital mixing consoles during live productions.
• Manage multi-platform hybrid meetings via Zoom and Microsoft Teams, ensuring high-quality audio and video for remote participants.
• Configure and monitor streaming quality in real-time to optimize bandwidth and prevent buffering.

Technical Operations & Maintenance

• Conduct daily inspections and walkthroughs to verify the proper operation of all conference room AV equipment.
• Perform routine preventive maintenance, diagnostics, and firmware updates for all systems.
• Troubleshoot and resolve technical issues independently, utilizing advanced monitoring tools like Crestron XiO Cloud and Q-SYS Reflect.
• Maintain an accurate inventory of equipment, spare parts, and tools to ensure zero downtime.

 

System Design & Support

• Utilize 3D dollhouse models and virtual walkthroughs to plan and visualize AV system layouts for upcoming projects.
• Assist in the installation and integration of new AV technologies, including networked audio and video solutions.
• Collaborate with internal IT teams to ensure AV systems interface correctly with network infrastructure and security standards.

Qualifications & Requirements

Experience & Education

• 3–5 years of experience in AV systems integration, live event production, or broadcast service.
• Proven ability to manage technical support for high-profile events under pressure.

Core Certifications

• CTS (Certified Technology Specialist) is required.
• Q-SYS Level 1 or higher is required.
• Dante Certification (Levels 1 & 2) is highly preferred for audio networking.
• Evertz AV Certification or equivalent proficiency is preferred.

Technical Tech Stack

• Control/DSP: Proficiency in Crestron and Q-SYS platforms.
• Video Production: Expertise with TriCaster, Blackmagic, and Panasonic camera control systems.
• Broadcast Software: Preferred experience with vMix and OBS.
• Audio: Mastery of Allen & Heath or Yamaha digital consoles and Shure wireless systems.
• Signal Processing: Experience with Evertz video systems and signal processing tools.