Insurance Administrator

Our Transportation and Logistics client, with an annual revenue of nearly $80 million, has generated consistent growth through expansion, acquisition, and innovation. It currently has over 500 locations and is the largest intermodal equipment provider in the industry. Since 2014, CRG has placed over 200 employees within this organization, which is consistently rated high among its employees for having an excellent benefits package, collaborative work culture, and passion for giving back to the community.

Our client is hiring an Insurance Administrator to join their Legal and Risk Management team on a contract basis. This role is critical to supporting the company’s insurance compliance program by managing customer and vendor insurance documentation. The ideal candidate is detail-oriented, organized, and comfortable working in a fast-paced, highly repetitive environment while communicating with internal teams and external partners.

This is an excellent opportunity for entry-level candidates or recent graduates looking to gain experience in insurance administration, compliance, and corporate operations.

Opportunity: 6-month contract
Location: Charlotte, NC (local candidate required; may need to be onsite 1 day per week)
Schedule: Monday–Friday, 8:00am–5:00pm
Pay: $23.00/hour

Responsibilities:

Monitor customer and vendor insurance certificates, including renewals and cancellations
Initiate certificate of insurance (COI) renewal processes prior to expiration
Draft and send standardized communications to customers, vendors, and insurance professionals outlining insurance requirements and renewal requests
Review and process insurance certificates to ensure compliance with internal requirements
Collaborate with Customer Enrollment and Customer Setup teams using internal systems and platforms
Communicate with customers, vendors, and their insurance representatives regarding coverage questions, limits, endorsements, cancellations, and non-compliance issues
Track follow-ups and maintain accurate records of outstanding insurance documentation
Generate reports and provide insurance compliance updates to internal stakeholders
Support additional ad hoc projects as needed

Qualifications:

Associate degree or higher preferred
1–3 years of experience in an office or administrative setting
Entry-level candidates and new graduates encouraged to apply
Strong organizational skills with high attention to detail
Ability to work efficiently in a repetitive, task-focused role
Proficiency in Microsoft Office and ability to learn new software systems
Excellent written and verbal communication skills
Comfortable managing email communication and available for phone calls as needed
Ability to multitask, prioritize, and meet deadlines with minimal supervision
Team-oriented with strong interpersonal skills
Must be able to pass background check, drug screening, and MVR check

Category Code: JN022, JN034, JN024, JN014
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