Customer Support Representative
Customer Service
Customer Service
Toldeo , Ohio Contract Feb 6, 2026
Customer Support Representative
A leading global manufacturer in the building and construction materials industry, specializing in insulation, roofing, and advanced material solutions. The organization serves residential, commercial, and industrial markets worldwide and is known for its focus on innovation, sustainability, and operational excellence.
Opportunity: Contract (until end of June 2026)
Location: Toledo, OH
Schedule: Monday – Friday 8am-6pm (40 hours/week, HYBRID after training)
Pay Rate: $20/hour
Responsibilities:
Qualifications:
A leading global manufacturer in the building and construction materials industry, specializing in insulation, roofing, and advanced material solutions. The organization serves residential, commercial, and industrial markets worldwide and is known for its focus on innovation, sustainability, and operational excellence.
Opportunity: Contract (until end of June 2026)
Location: Toledo, OH
Schedule: Monday – Friday 8am-6pm (40 hours/week, HYBRID after training)
Pay Rate: $20/hour
Responsibilities:
- Answer calls, emails, and web chats from customers.
- Handle product, warranty, and general service inquiries in a courteous and professional manner.
- Provide customers clear, step-by-step instructions on website navigation and claim submissions.
- Document customer information and interaction details in the system.
- Recommend programs/products to enhance customer satisfaction and brand loyalty.
Qualifications:
- Must be Bilingual (English and Spanish)
- High School diploma or equivalent (Associates or Bachelors Degree preferred)
- 1-3 years prior customer service experience
Category Code: JN003
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