While some operational and reporting tasks are included, the primary focus of this role is HTML email development, including coding, troubleshooting, and supporting scalable email production.
Develop, code, and maintain responsive HTML email templates optimized for cross-client compatibility (Gmail, Outlook, Apple Mail, mobile, etc.).
Build and deploy emails using drag-and-drop editors and custom HTML, ensuring brand consistency and technical accuracy.
Provide backup email programming support, reducing dependency on external ESP or vendor resources.
Troubleshoot rendering issues and implement best practices for accessibility, performance, and deliverability.
Support administrative setup across Email, Web, App, Push, and SMS campaigns as needed.
Assist with manual data transfers between systems until the Customer Data Platform (CDP) implementation is complete.
Partner with internal teams to ensure accurate execution of campaign logic and targeting.
Document email job scopes for Creative teams using existing brief guidelines.
Ensure email requirements, dependencies, and timelines are clearly communicated and tracked.
Contribute to improving email production workflows and technical documentation.
Aggregate and prepare weekly, monthly, and quarterly email performance metrics for reporting purposes.
Update Monday.com boards with task status, timelines, and deliverables.
Support operational tracking to ensure deadlines and SLAs are met.
3+ years of hands-on HTML email development experience
Strong proficiency in:
HTML (email-specific coding best practices)
Inline CSS
Responsive email design techniques
Experience working with ESP platforms and drag-and-drop email builders.
Solid understanding of email client limitations and testing methodologies.
Ability to manage multiple email builds simultaneously in a deadline-driven environment.
Experience supporting multi-channel marketing programs (Email, SMS, Push, Web/App).
Familiarity with marketing operations workflows and campaign tracking tools.
Strong attention to detail and documentation skills.
Comfortable collaborating with Creative, Marketing, and Technical teams.
Category Code: JN008
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