Human resources
Human Resources Administrator
Location: Charlotte, North Carolina 28277
Contract Opportunity
Pay Rate: $23.00/hour
Our global Fortune 500 client, with U.S. headquarters in Charlotte, NC, is a world class food service provider with a strong presence across the nation. Celebrating almost 30 years in North America, this employee-focused company has received honors for diversity and inclusion, innovation, health and wellness, and company culture. CRG has successfully placed over 220 employees within the last 7 years within this organization, known for its continuous growth opportunities, fantastic benefits package, innovative technology, flexible work environment, and collaborative culture.
JOB DESCRIPTION
The Human Resources Administrator is responsible for supporting the Human Resources department with the review, coordination, and response to Unemployment Insurance (UI) claims through a centralized system. This position ensures timely and accurate claim handling, partners with HR Managers across the organization, and maintains compliance with all applicable regulations.
RESPONSIBILITIES
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. These are the most significant job duties performed; other responsibilities or assignments not specifically mentioned may also be assigned.
- Review and process Unemployment Insurance (UI) claims received through a centralized HR system.
- Coordinate claim assignments with the appropriate HR Manager based on employee data and region.
- Research and resolve UI claims independently when sufficient employment data is available.
- Maintain accurate, confidential records and documentation of all claim activity.
- Communicate with internal stakeholders and external agencies to ensure timely and compliant claim resolution.
- Audit HR data for accuracy and completeness to support claim responses.
- Support compliance reporting and assist with audits or data requests as needed.
- Provide general administrative support to the HR department, including data entry, reporting, and correspondence management.
QUALIFICATIONS
EDUCATION/EXPERIENCE:
Minimum Required Education:
- High school diploma or general education degree (GED).
- 2 years of experience in Human Resources, Payroll, or related administrative function.
- Experience managing Unemployment Insurance or employee claims preferred.
- Strong understanding of HR policies, data confidentiality, and compliance standards.
Desirable Education/Experience:
- Associate or Bachelor’s degree in Human Resources, Business Administration, or related field.
- Experience with HRIS systems or case management tools.
- Intermediate to advanced proficiency with Microsoft Office Suite (Excel, Outlook, Word).