Logistics Specialist - Export
One of CRG’s largest clients located in South Charlotte is hiring for a Logistics Administrator to join their team! This company has had immense growth and success, scaling it to the global level and making it one of the biggest container shipping operations in the world. Along with their immense business success, their team puts an emphasis on a positive working culture. They thrive by promoting innovation and accommodating employees’ needs. According to Comparably and Indeed, this company is in the Top 10% of companies based on their diversity and their eNPS (Employee Net Promoter Score). This position involves managing the operational processes of shipments and continuously communicating with clients and suppliers to ensure efficient delivery processes.
Serve as point of contact for escalations and deviations for Delivery and other business factors.
Assist with the documentation of needed Export related documents, completing accurate data entry.
Ensure that all import and export requirements are adhered to, including meeting and exceeding customer requirements and expectations, safety, documentation, and regulatory requirement.
Work closely and build a good relationship with all Delivery teams to ensure timely delivery of cargo and communication.
Service as point of escalation for vendors.
Ensure good working relationship with vendors and monitor vendor service, report trends to managers, and maintain working relationship liaisons.
Identify and suggest opportunities for continuous improvements and cost reductions.
Qualifications:
2+ years of international freight forwarding experience required, preferably within Ocean Transport or Air Transport.
Knowledge of CargoWise preferred, or other related TMS/CRM tools.
High school diploma or higher education.
Accurate data entry skills, strong communication skills (both written and verbal).