Collections Specialist
Accounting Clerk
Charlotte North Carolina Contract Nov 12, 2025
Collections Specialist
About the Role: CRG’s rapidly growing transportation client in Southwest Charlotte is seeking a Collections Specialist to join their team! This person will be responsible for the timely collection of assigned Accounts Receivables. This role doesn't entail any research or dispute resolution. This is the perfect opportunity to work for a global organization and enhance your skills! 

About the Company: Our Transportation and Logistics client, with an annual revenue of nearly $225 million, has generated consistent growth through expansion, acquisition, and innovation. It currently has over 500 locations and is the largest intermodal equipment provider in the industry. Since 2014, CRG has placed over 240 employees within this organization, which is consistently rated high among its employees for having an excellent benefits package, collaborative work culture, and passion for giving back to the community.

Opportunity: Contract (6 months)
Compensation: $24 - $25/hour + production-based bonuses, up to $1,250 in bonuses per month!
Hours: Monday-Friday, 8:00am - 5:00pm
Location
Remote (on-site in southwest Charlotte, NC for initial training and various meetings throughout the contract)

Responsibilities:
  • Perform collection activities on all accounts that have an outstanding balance to reduce past due balances and meet goals.
  • Provide a high level of customer service and professionalism when communicating with internal and external customers.
  • Contact customers via phone and e-mail to establish reasons for past due accounts.
  • Make arrangements with customers for payments to bring account current and follow up to ensure obligation is satisfied.
  • Verify payment status of outstanding invoices.
  • Document all customer interactions and collection activities in the system.
  • Resend invoices and statements as required.
  • Review credits on account and contact customers to obtain remittance details.  
  • Coordinate with the payment application team to ensure payments are applied correctly.
  • Provide updates to customers regarding registration and insurance status.
  • Make recommendations to the collections supervisor for development, implementation, and improvement of collections documents, policies and procedures.

Qualifications
  • College degree preferred.
  • At least 2-3 years of business-to-business collections experience required from a corporate environment.
  • Proficiency with Microsoft Office (Excel).
  • Excellent verbal and written communication skills.
  • Strong skills in multitasking, organization, and time-management.
  • Oracle experience preferred.
  • Prior experience in the logistics field preferred.

CRG Benefits
CRG Contractors who work 30+ hours per week are eligible to elect benefits through CRG after 90 days of employment.
Benefits Options:
  • Medical / Health Insurance (Multiple Plan Options).
  • HSA and FSA Options (CRG will match $500 of your HSA contributions!).
  • Vision and Dental Insurance.
  • Virtual Visits for Urgent Care, Psychiatry, and Therapy.
  • 401K - CRG matches up to 4%!
  • Life and AD&D Insurance.
  • Long-Term & Short-Term Disability Insurance.
  • Accident, Hospital, & Critical Illness Insurance.
  • 10 Paid Holidays! (even on contract, and starting from day 1!).
Category Code: JN001
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