Functional Analyst

Location: Charlotte, NC (onsite Tues & Wed; open to remote w/ quarterly travel for PI)

Pay Rate: $50.00+ per hour

 

JOB DESCRIPTION

Our global Fortune 500 client, with U.S. headquarters in Charlotte, NC, is a world class food service provider with a strong presence across the nation. Celebrating almost 30 years in North America, this employee-focused company has received honors for diversity and inclusion, innovation, health and wellness, and company culture. CRG has successfully placed over 220 employees within the last 7 years within this organization, known for its continuous growth opportunities, fantastic benefits package, innovative technology, flexible work environment, and collaborative culture.

 

RESPONSIBILITIES

• Work directly with business team members, third party technology vendors, developers, and user community to identify business needs and interpret them as application requirements.
• Draft requirements and specifications documentation, complete to signoff and validate deliverables to specifications.
• Function as primary liaison between business and developers to ensure understanding of documented system requirements.
• Ensure standards are maintained related to documents and deliverables.
• Write and execute functional test scripts and coordinate with other analysts for system integration testing.
• Evaluate system deliverables to ensure they are free of defects and meet the quality standards of the department.
• Coordinate activities simultaneously for multiple projects.
• Learn a very complex business and facilitate projects and decisions across many disparate user groups.

 

QUALIFICATIONS

• Bachelor’s degree required
• 4+ years of experience in functional analysis role and the following qualifications:
• On time development of user stories, application requirements, and/or process flow diagrams
• Use of various requirements elicitation techniques, such as end user interviews, job shadowing, brainstorming, business process analysis and process flow documentation, facilitation across teams
• The ability to work independently and in a team environment
• Creative problem-solving skills to help identify, communicate and resolve systems issues to maximize the benefit of IT systems investments
• Managing conflicting priorities and gaining consensus across multiple user groups
• Committed and enthusiastic approach to supporting business customers and end users
• Excellent written and verbal communication skills
• Excellent organizational and time management skills
• General understanding of application architecture and technology

 

NICE TO HAVE

• Experience working in an Agile / Scrum environment
• Formal training or certification in Business Analysis, group facilitation, or project management
• Experience with SQL (Microsoft SQL Server) BASIC SQL MANDATORY
• Experience with data analysis. This is a plus
• Experience using Confluence
• Knowledge on REST API’s

 

Category Code: JN008
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