Client Service Specialist
One of CRG's candidates in the Greensboro, NC/Whitsett, NC area is looking for their next Client Service Specialist! This person will join the team and work to assist clients with a variety of tasks, including order entry, billing support, and regular account maintenance. This organization prides themselves on having a vibrant culture, growth opportunities, and the ability to truly make a career out of working there! If you have sharp data entry skills, strong professional writing and verbal communication skills, this may be a great opportunity to consider! 

Location: Whitsett, NC 
Pay/Compensation: $20.00/hour
Opportunity Type: Direct Hire (no contract period!)
Schedule: On-Site M-F, flexible hours between 7am-6pm

Responsibilities:

• Review availability and process internal purchase orders.
• Responds to customer emails and phone calls.
• Provide HTS codes for shipments.
• Proactively providing updates to customers (part availability, past due reports, and past 90 day invoices).
• Process customer quotations, orders, and invoicing for Individual Spare Parts and kits.
• Updating company databases for machine projects/kits.
• Process repairs as needed.
• Assist in inventory control as needed.

Required Skills:

• Experience using ERP software (SAP, AS400, or another comparable ERP tool.
• 2+ years of B2B (business to business) customer service experience.
• Proficiency in MS Excel, MS Office products and strong data entry ability.
• MUST be able to communicate professionally in writing via email and through verbal communication methods. 
• The ability to prioritize tasks and meet deadlines without micromanagement. Must be a self-starter.

Category Code: JN003
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