Disputes Specialist
Customer Service
Charlotte North Carolina Contract To Hire Mar 11, 2025

Billing Coordinator
Summary: CRG’s rapidly growing Transportation client in Southwest Charlotte is seeking a analytical and detail-oriented professional to join their team! The Billing Coordinator will be responsible for compiling billing packages and assisting with resolving customer claims and disputes. If you are seeking the opportunity to grow your skills and experience with a prestigious company, I encourage you to apply. 

Opportunity: Contract (indefinite) 
Compensation: $23.00/hour
Schedule: Monday - Friday 8am – 5pm
Location: Charlotte, NC  100% REMOTE (initial onsite training) 

Responsibilities

  • Compile backup and create cover sheets for invoicing on 3rd party damages to company equipment

  • Evaluate vendor invoices and photos for damages versus wear and tear as per company policies

  • Understand the customer billing relationships to ensure invoicing to correct customer

  • Calculate invoice totals as per amounts allowed under customer contracts company policies

  • Research equipment activity in company’s tracking system to verify location of equipment to ensure invoicing to responsible 3rd party

  • Review billing packages created by the field staff for accuracy

  • Assist M&R Billing Specialists in resolving customer issues/disputes

  • Communicate with the field staff regarding any issues for resolution

Qualifications

  • Bachelor's degree2+ years of related experience strongly preferred

  • Strong ability to communicate effectively in written and oral correspondence. 

  • Ability to identify problems and seek solutions

  • Ability to work independently and efficiently

Benefits:

CRG Contractors who work an average of 30+ hours per week are eligible to elect benefits through CRG after 90 days of employment!

  • Medical / Health Insurance (Multiple Plan Options)
  • HSA and FSA Options (CRG will match $500 of your HSA contributions!)
  • Vision and Dental Insurance
  • Virtual Visits for Urgent Care, Psychiatry, and Therapy
  • 401K - CRG matches up to 4%!
  • Life and AD&D Insurance
  • Long-Term & Short-Term Disability Insurance
  • Accident, Hospital, & Critical Illness Insurance
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