Technical Analyst
Location: Charlotte, NC preferred
Duration: 6-month contract, potential to extend or convert 
Pay: $45-50/hour W2 

JOB DESCRIPTION  
Our global Fortune 500 client, with U.S. headquarters in Charlotte, NC, is a world class food service provider with a strong presence across the nation. Celebrating almost 30 years in North America, this employee-focused company has received honors for diversity and inclusion, innovation, health and wellness, and company culture. CRG has successfully placed over 220 employees within the last 7 years within this organization, known for its continuous growth opportunities, fantastic benefits package, innovative technology, flexible work environment, and collaborative culture.

The role will be responsible for providing system analysis, configuration, QA and escalated support for Enterprise level applications. 
RESPONSIBILITIES 

• Work directly with business team members, third party technology vendors, developers, and user community to identify business needs and interpret them as application requirements.

• Understand and document requirements for complex and technical integrations between systems and validate deliverables against requirements.
• Function as primary liaison between business and developers to ensure understanding of documented system requirements.
• Ensure standards are maintained related to documents and deliverables.
• Write and execute functional test scripts and coordinate with other analysts for system integration testing.
• Evaluate system deliverables to ensure they are free of defects and meet the quality standards of the department.
• Coordinate activities simultaneously for multiple projects
• Learn a very complex business and facilitate projects and decisions across many disparate user groups.

QUALIFICATIONS

• Bachelor’s degree required.
• 3+ years of experience in a technical analysis role and the following qualifications:

• On-time development of user stories, application requirements, and/or process flow diagrams
• Use of various requirements elicitation techniques, such as end user interviews, job shadowing, brainstorming, business process analysis and process flow documentation, facilitation
• UI design and/or mockups, with detailed requirements
• The ability to work independently and in a team environment
• Creative problem-solving skills to help identify, communicate and resolve systems issues to maximize the benefit of IT systems investments
• Managing conflicting priorities and gaining consensus across multiple user groups
• Committed and enthusiastic approach to supporting business customers and end users.
• Excellent written and verbal communication skills
• Excellent organizational and time management skills
• General understanding of application architecture and technology

NICE TO HAVE 

• Experience working in an Agile / Scrum environment
• Experience with Microsoft Azure DevOps
• Formal training or certification in Business Analysis, group facilitation, or project management
• Experience writing SQL queries (Microsoft SQL Server)
• Experience with data analysis