Billing Coordinator
Summary: CRG’s rapidly growing Transportation client in Southwest Charlotte is seeking a Billing Coordinator to join their team! The Billing Coordinator will be responsible for compiling billing packages for Maintenance & Refurbishment (M&R) and Road Service Damages. This individual will also assist with resolving customer claims and disputes related to Maintenance & Refurbishment billing.
Opportunity: Contract-to-Hire
Compensation: $22 - $23/hour
Schedule: Monday-Friday. 8am-5pm
Location: Charlotte, NC - 100% REMOTE (initial onsite training)
Responsibilities
- Compile backup and create cover sheets for invoicing on 3rd party damages to company equipment
- Evaluate vendor invoices and photos for damages versus wear and tear as per company policies and Association of American Railroads (AAR) rules
- Understand the customer billing relationships to ensure invoicing to correct customer
- Calculate invoice totals as per amounts allowed under customer contracts company policies
- Research equipment activity in company’s tracking system to verify location of equipment to ensure invoicing to responsible 3rd party
- Review billing packages created by the field staff for accuracy
- Assist M&R Billing Specialists in resolving customer issues/disputes
- Communicate with the field staff regarding any issues for resolution
Qualifications
- College degree preferred
- Minimum 2 years of transportation or billing experience preferred
- Excellent verbal and written communication skills
- Ability to identify problems and seek solutions
- Ability to work independently and efficiently
Benefits:
- All W2 Employees who work an average of 30+ hours per week at CRG are offered the following benefits options!
- Medical, Vision, Dental, Life Insurance, and Long- & Short-Term Disability insurance is offered after 90 days of employment with CRG!
- We also offer a Flexible Spending Account (FSA) along with a Health Savings Account (HSA) with our medical plan. CRG matches the first $500 of the HSA contributions.
- CRG offers a 401K plan, with open enrollment quarterly (January, April, July, and October) after working at CRG for 90 days.
- CRG matches 100% of the first 3% of employee contributions to the 401K plan, plus 50% for the next 2% of contributions!
Category Code: JN005