Interpret garnishment orders and other court documents to ensure proper handling to avoid liability
Initial setup of deductions for garnishments and wage attachments per federal and state garnishment laws and regulations
Perform weekly reconciliation of deductions to payments to the general ledger
Complete garnishment work orders and faxes within SLA
Process answer letters as required by state and federal law
Process special state handling as assigned to ensure compliance
Research returned checks and missed payments or discrepancies from inquiring agencies
Compliance audit of federal and state garnishment laws and regulations semiannually and ongoing review of updates to ensure rules in SAP are accurate
Completion of daily audits prior to payroll running
Maintain various garnishment databases
Timely completion of termination notifications, releases and those not found in our payroll system
Process timely refunds to associates for over deduction and special pays to agencies to mitigate risk to the company
Contact unit manager/associates via telephone and/or email for clarification of issues and resolution when necessary
Ensure checks are sorted by vendor weekly and delivered to the mailroom
Provide excellent customer service to all internal and external customers