Collections Coordinator
Accounts Receivable
Accounts Receivable
Charlotte , North Carolina Contract To Hire Apr 11, 2024
Collections Coordinator
CRG has recently launched a search for a REMOTE Collections Coordinator with our high growth-oriented distribution client that boasts a globally recognized brand. The Collections Coordinator is responsible for reviewing and monitoring a portfolio of customer accounts in order to mitigate cash flow issues due to the customer’s late payments, nonpayment, or short payments.
Opportunity: Long term Contract (with possibility of conversion)
Compensation: $23.00/hour
Schedule: 100% REMOTE (after initial on-site training)
Location: Charlotte, NC
Responsibilities:
Qualifications:
Benefits:
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CRG has recently launched a search for a REMOTE Collections Coordinator with our high growth-oriented distribution client that boasts a globally recognized brand. The Collections Coordinator is responsible for reviewing and monitoring a portfolio of customer accounts in order to mitigate cash flow issues due to the customer’s late payments, nonpayment, or short payments.
Opportunity: Long term Contract (with possibility of conversion)
Compensation: $23.00/hour
Schedule: 100% REMOTE (after initial on-site training)
Location: Charlotte, NC
Responsibilities:
- Monitors customer payment portals, dispute information, and department reporting for payment information and missed invoices.
- Initiates customer contact to collect and resolve past due balances while making decisions and/or recommendations to leadership on which accounts to block.
- Leads the review and evaluation of department aging reports and SAP to create a worklist for collection contacts daily.
- Serves as point of contact for customers who are missing or requesting invoice copies and statements.
- Partners with the sales team if a customer invoice has an issue the customer has highlighted, such as charging tax or incorrect master data information.
- Leads interactions with collectors, customers, and internal stakeholders on the resolution of broken Promise to Pay and makes decisions and/or recommendations to turn over to outside collections agencies.
- Performs frequent customer account reviews and works with collectors on outstanding collections.
- Identifies customers paying beyond company terms and develops collection strategies that result in the customer paying consistently to terms.
Qualifications:
- 3-5 years of collections experience required
- Excellent verbal and written communication skills required
- Business Administration or Accounting Degree preferred
- Manufacturing organizational experience preferred
Benefits:
- All W2 Employees who work an average of 30+ hours per week at CRG are offered the following benefits options!
- Medical, Vision, Dental, Life Insurance, and Long- & Short-Term Disability insurance is offered after 90 days of employment with CRG!
- We also offer a Flexible Spending Account (FSA) along with a Health Savings Account (HSA) with our medical plan. CRG matches the first $500 of the HSA contributions.
- CRG offers a 401K plan, with open enrollment quarterly (January, April, July, and October) after working at CRG for 90 days.
- CRG matches 100% of the first 3% of employee contributions to the 401K plan, plus 50% for the next 2% of contributions!
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