HR Support Specialist

Summary: CRG has recently launched a search for a HR Support Specialist to join one of our large clients in the Charlotte area!! This innovative company provides excellent work-life balance and prioritizes safety, health, and environment first. This company is recognized for their great culture

Opportunity: 12-week contract with the potential to extend
Location: 100% REMOTE -  Must have ability to work EST time zone
Compensation: $17/hour

Responsibilities:

• Role will provide level one Remedy support ticket management for Employee Central and SAP
• Provide level one support ticket management for Employee Central and SAP
• Reviewing field inquiries related to training on a new HR system
• Providing responses based on a reference guide and/or routing tickets to the appropriate Help Desk for resolution.
• Handle mainly email resolution; however, some outreach may be required in some cases.

Qualifications:

• Strong customer service skills
• Effective verbal and written communication skills
• The ability to review support tickets and find resolutions based on reference guidelines
• Experience working through support orders preferred
• Experience utilizing SAP (read only), Remedy, and EC preferred

 

For immediate consideration, please send your resume to Joy Bellinger at jbellinger@getcrg.com. If you refer a candidate that is chosen, CRG offers a $100 referral bonus!

Category Code: JN007